mmr3 Privacy Policy
At mmr3, every player's personal data is kept secure and handled only through transparent processes — this policy explains everything in full.
About This Policy
Protecting player data is a core part of how mmr3 operates. This privacy policy applies to everyone who uses the mmr3 platform — players who register and open an account, as well as visitors who browse the site.
This policy clearly explains what personal data we collect, why we use it, how we protect it, and what rights you have.
By accessing and using this platform, players are considered to have accepted the terms set out in this policy. If you have read this policy and have any questions, you can contact us at [email protected].
Data We Collect
mmr3 receives data from players in two ways —
Data provided directly by the player
- Name, date of birth, and contact details provided at registration
- Data provided during payment and deposit/withdrawal transactions (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Address, photo, or documents submitted for identity verification
- Communication records via customer support and Live Chat
- Data provided when taking part in promotions or bonus offers
Data collected automatically without the player's direct input
- IP address, browser type, device model, and operating system
- Site browsing logs (log files), pages visited, and time spent
- Data collected through cookies and similar technologies
- Gaming history — games played, payment records
- Device language / region settings
We never ask a player for their bank account PIN, payment secret code, or active OTP codes, and we never enter such details into our data systems without justification.
How we use your information
mmr3 uses a player's personal information only for the following purposes—
Account and service management
Used mainly to identify a player's account during registration checks, payment processing, and customer service support.
Anti-money laundering (AML) and KYC checks
We collect the data needed to carry out anti-money laundering requirements and to verify that players meet the minimum age requirement (21+).
Service improvement and player experience
We analyse playing patterns to improve game offers, promotions, and design to better match player preferences.
Security checks
We monitor network data and IP logs to detect and prevent unauthorised access, fraud, and hacking attempts on player accounts.
Legal obligations
We can provide relevant data in compliance with the law when needed to maintain financial transaction records, resolve disputes, or meet legal requirements.
Communications
Payment confirmations, promotion offers, and service update notices are sent via email or Live Chat.
Data sharing with third parties
mmr3 will not sell or transfer a player's personal information to advertisers or unrelated third parties. Data is shared in limited amounts only with companies that help us deliver our services—
Payment service providers
We share only the financial data needed with KBZPay, Wave Money, AYA Pay, CB Pay, and banks (KBZ Bank, AYA Bank, CB Bank) to process deposits and withdrawals. Those providers have their own privacy policies and receive only the data they require.
IT infrastructure providers
Companies that provide server hosting, database management, and cybersecurity can access data only within the scope of their services and are protected by confidentiality agreements signed with us.
Legal requirements
We may share relevant data with the appropriate authorities when required by a court order, legal obligation, or when necessary to protect a player's personal safety or financial security.
The third-party providers we engage are also screened and selected to ensure they meet our personal data protection standards.
Data retention period
mmr3 will not retain a player's personal data beyond the period for which it is needed. A summary of the retention periods is as follows—
- Account data — for the full duration the account is active, plus any period beyond closure that is needed to meet legal obligations and resolve disputes
- Financial records — for the period required by financial regulations
- Communication records — for a reasonable period to support service improvement and dispute resolution
- Network log records — for a short period for security monitoring purposes
Once data is no longer needed after its retention period, it is securely deleted or made unidentifiable through our data deletion and anonymisation procedures.
Your Data Rights as a Player
Every mmr3 player has the following rights regarding their personal data—
Right of Access
You can ask what data we hold about you and request a copy of it.
Right of Rectification
You can request that any inaccurate or incomplete personal data be corrected.
Right of Erasure
You can request that your data be deleted when there are no remaining legal obligations. If we cannot delete it immediately due to legal requirements, we will notify you and handle the matter accordingly.
Right to Restrict Processing
You can request that the use of your data be restricted while a matter is under review.
Right to Object
You have the right to object to your data being used for certain purposes — for example, sending promotional communications.
Data Portability
You can request a copy of the data we hold about you in a readable format.
To exercise any of these rights, you can contact us at [email protected] or reach us anytime via 24/7 Live Chat. Once your request is received, we will clearly inform you of the timeframe and outcome.
Data Security Measures
To protect players' personal data, mmr3 uses a combination of technical and operational measures—
- SSL/TLS encryption is applied across all data transfers and storage
- Staff access is managed through role-based access control aligned with each person's responsibilities
- Regular security audits are conducted on the network infrastructure
- Two-factor authentication (2FA) is available on player accounts to protect access to your data
- Data Loss Prevention (DLP) tools are used to monitor for internal breaches
While we make every effort, please understand that no technical system can offer a 100% guarantee. We use up-to-date tools to protect your data and are ready to respond promptly to any incidents that may arise.
We also ask that players do their part — choose a strong password, log out after each session, and regularly check your own account activity. If you notice anything suspicious, please report it to [email protected] right away.
Policy on Players Under 21
The mmr3 platform is intended for players aged 21 and above only. We will not knowingly collect personal data from anyone under the age of 21.
Players must confirm they are 21+ at the time of registration, and date of birth records are checked during KYC verification. If a player under 21 is found to have registered with false information, the account will be closed without exception and all related data will be deleted.
Parents or guardians — if you notice your child accessing this platform, please contact us immediately at [email protected].
When this policy will be updated
mmr3 may revise this Privacy Policy to reflect platform developments, changes in legal requirements, or to further improve player protection.
When significant policy changes are made, players will be notified in advance by email and a notice will also be posted on the website. If a player continues to use the platform after such notice, they are considered to have accepted the revised policy.
We encourage you to review this page from time to time. You can check the latest changes via the "Last Updated" date stamp on the policy.
If you have any questions about this policy, you can contact the mmr3 customer support team via 24/7 Live Chat or at [email protected].
Data Protection — Questions & Answers
The most frequently asked questions from players about the Privacy Policy